About Kelly Watkins
Professional Speaker, Consultant, and Executive Coach
Kelly has witnessed leadership from awesome to awful – all over the planet (on all 7 continents!)
We hate SPAM and promise to keep your email address safe
Kelly Watkins – My Story
Kelly Watkins, MBA, is a Global Thought Leader – helping organizations be more effective by developing their employees. Kelly helps people to develop skills, as well as the right attitude, mindset, and perspective. Kelly’s passion is helping people grow and develop to become leaders that are more productive, profitable, and personally fulfilled.
Kelly is President of Expressive Concepts, which she founded in 1992. The company is located near Louisville, Kentucky, USA and conducts business all over the globe.
Kelly is a Professional Speaker, Consultant, and Executive Coach. She is the author of six books. Her most recent book is Dubai … & the People Side of Global Business.
Kelly is former full-time Faculty at the top-ranked Indiana University Kelley School of Business. She taught courses on Global Management & Leadership and Cross-Cultural Management. She also created a course on Doing Business in Dubai.
Kelly has also written 100’s of articles. Publications include Journal of Accountancy, Convention South, SportsEvents, The Courier-Journal, Today’s Woman, BottomLine Business, Christian Retailing, and Automatic Merchandiser.
Currently, Kelly serves on the US Department of Commerce’s District Export Council. (Approved by the US Secretary of Commerce.) She is also Global Ambassador for The International Alliance for Women.
Kelly is Past President of the National Speakers Association/KY. She is Past Chair of Global Development for the National Association of Women Business Owners. Kelly served on the Board of Directors for the Kelley School of Business Alumni Association for 5 years. She also served on the Advisory Board for the Center for International Business Education & Research.
Kelly is a Marshall Goldsmith-Certified Executive Coach. She is also an Authorized Partner with Wiley for DiSC® Behavior Profiles. Kelly has an MBA in Marketing & International Business, and a B.S. degree with Honors in Marketing with Distinction.
“Kelly’s presentation was tailor made to our agency. Her incorporation of our agency’s mission, goals, and values into her presentation was well done . . . wonderful custom-made program.“
Client List
Expressive Concepts has successfully helped hundreds of companies across a wide variety of industries
Medical
- Abbott Laboratories
- The Kroger Pharmacy
- University of Louisville (Nursing Department)
- SHPS (Healthcare Management)
- Colorado Chiropractic Association
- John-Kenyon Eye
- Total Woman Medical Facility
- Koby Karp Doctors Eye Institute
Real Estate
- Franklin Asset Management Co.
- J/R Architects
- Dominion Homes
- Schuler Bauer Realty
- The Rouse Company (Property Management)
- Institute of Real Estate Management
- HUD (Housing & Urban Development)
Technology & Utilities
- Appriss Inc.
- LeapFrog Interactive Agency
- MDL Information Systems Technology
- Louisville Gas & Electric (E.ON)
- KY Assn of Electric Co-ops
- Southern Company Utilities
- Easton Utilities
- Northeast Utilities
- Glanz Plumbing Heating Cooling
Manufacturing
- Safetran Systems (Invensys)
- Black & Decker
- Purchased Parts Group
- Syngenta Crop Protection
- Viking Supply
- KYA Quality Conference
Foodservice
- Yum! (KFC, Taco Bell, Pizza Hut Restaurants)
- Mobile Industrial Caterers Association
- Foodservice Consultants Society Internationals
- Colorado Restaurant Association
Government
- Small Business Development Center – Russia
- Virginia Department of Transportation
- Pennsylvania Middle District Court
- US Dairy Association
Middle East
- Middle East Businesswoman & Leaders Conference (at Burj Al Arab)
- Harvard University Conference (for Asian & International Relations)
- The Hotel Show (at Dubai World Trade Center)
- Marriott International
- Professional Speakers Association – Middle East
- Women as Global Leaders (sponsored by Zayed University)
- Dubai Human Resources Forum
- International Federation for Professional Speakers
- International Business Women’s Group
- Marriott Dubai
- Dubai Business Women’s Council
- GCC Customer Care Conference (at Burj Al Arab)
Hospitality & Tourism
- Holiday Inn
- Connected International Meeting Planners Association – Thailand Conference
- Lindblad Expeditions
- TradeWinds Resort
- Outrigger Wailea Resort
- IN Bowling Centers Association
- Hospitality Sales & Marketing Association International
- Society for Travel & Tourism Educators
- International Travel Academy
- The Kroger Company (largest Grocery Store Chain in US)
- Campbell Soup Sales Company
- GreenTree Mall (Macerich Company – shopping malls)
- Jefferson Mall (CBL Properties – shopping malls)
Associations
- International Federation/BPW Conference – Italy
- Business & Professional Women/Germany
- Greater Louisville Inc. (Chamber)
- Business & Professional Women/USA
- Executive Women International
- Perry County Chamber of Commerce
Education
- Indiana University
- Clemson University
- Georgetown College
- University of Louisville
- Spalding University
Financial, Insurance, & Accounting
- InterAmerican Development Bank
- American Institute of Certified Public Accountants
- Deloitte
- Kemper National Insurance
- Reznick Group
- Grant Thornton (CPA firm)
- NationaLease
Books
Books Kelly has written or contributed to:
Global Communication
Dubai and the People Side of Global Business
Communication
Email Etiquette Made Easy
Inspirational
A 3rd Serving of Chicken Soup for the Soul
Leadership
Courageous Leadership
Publications
Kelly’s articles have appeared in:
Your delivery was exceptional! Your points were direct and relevant. Students can apply the lessons they learned from you directly to their lives. The presentation also provided students with tips they will be able to rely on for the rest of their lives. I know students connected with you.
I just wanted to let you know how much I enjoyed the workshop on The Key to Effective Listening. This workshop has opened up a whole new area of discussion for me with many of my colleagues and it has been very beneficial.
Contact
Phone
Info@KeepCustomers.com
Address
7304 Old Vincennes Road
Floyds Knobs, IN 47119